Eric Hanuise - Freelance Consultant
39 rue gheude, 1070 Anderlecht
phone: 0473.49.35.62 email : ehanuise@openpros.be
CV v 2.22 – 27 Jun 2021.
Latest CV : http://www.openpros.be/cv.doc (Right-click and 'save link as' to download)
Linkedin profile : http://www.linkedin.com/in/erichanuise
Business Analyst, Project manager, IT Manager, Team leader.
Security clearance (national/eu/nato secret) can be reactivated if required for your project.
Business Analysis
Management (employees and volunteers)
Change management
Project management (Prince 2, ITIL, Agile, Kanban, Scrum, waterfall, Ad Hoc methods)
Auditing, compliance
CMS (Drupal), CRM (CiviCRM, RedHen-Drupal CRM, SugarCRM, Odoo)
IT infrastructure (systems and networks)
Software development
Pragmatic, rational, analytic. Thinks inside and outside the box.
Results-oriented, uses whatever tools or methods that work to get the job done.
Client focused.
Problem solver, conflicts solver , facilitator.
Self-learner.
Super-connector.
Oh, and a sense of humour, because life is just too short.
Sep 2018 – Current : Business Analyst, European Commission DG COMM
Aug 2007 - Current : Founder/Owner - Flatlined sprl. (Tabletop board games)
March 2017 - March 2018 : Consultant, Business Analyst, and Project lead, Belgian federation for equestrian sports (KBRSF-FRBSE)
April 2013 - March 2017 : Flatlined SPRL, plus short missions for small businesses and non profits (ex. PFV Plateforme Francophone du Volontariat).
December 2009 - April 2013 : Consultant, Business Analyst - SMart asbl/vzw
October 2008 - November 2009 : Freelance Consultant - various clients
May 2008 - October 2008: Project Manager - D'ieteren (for Emakina)
August 2007 - May 2008 : Personal projects and learning new skills
Nov 2006 - july 2007 : Project Manager - OLAF (European Commission anti-fraud office) - for Unisys (EU security cleared project)
October 2001 - July 2006 : System Administrator, Service desk team manager, then Project Manager - Sodexo Belgium
July 2001- September 2001 : Consultant - small businesses and non profits in Brussels
April 2001 - June 2001 : IT Manager - PrimeUser.Com
November 2000 - March 2001 : IT manager - Publicis
September 1999 - October 2000 : System administrator, then IT manager - Brussel/Bruxelles 2000. (large project including 350 non profits/projects)
April 1992 - September 1999 : Consultant - small businesses
September 1991 - April 1992 : Technical team leader - CAMI applestore
DG COMM manages the web publishing
tools for the European Commission and executive agencies. The Europa
Web Publishing Project (EWPP) is a Drupal-based platform offered as a
software as a service solution for web publishing to DGs and
executive agencies.
The project consists in designing and
setting up the platform, then migrating 160 sites currently using
Drupal 7 before it reaches end of life, as well as accommodating new
sites.
This is a large project, with a team of Business analysts
working in an agile process.
Direct responsibilities include performing analysis the AS-IS platform, participating in the solution design with the other BAs and product owner, establishing a list of requirements for the TO-BE platform, follow-up of these requirements with the development team, design and follow-up of tests for business acceptance and user acceptance, iterating analysis and requirements to follow testing findings, technical writing and documentation including a user manual for the platform, creation of training material, and training end-users that will use the platform.
This is my own company. I publish board games and sell them worldwide through distribution partners. (Cardboard and paper physical games, not video games) : http://www.flatlinedgames.com/
I manage this essentially during the evenings and weekends since 2009, making it compatible with my other consulting activity.
• Drupal website (started with Drupal 6, migrated over time to D7 and D8) customized to suit my needs
• Prestashop shopping cart (I used Ubercart in the past and moved on to Prestashop after the D8 migration.)
NB I also manage several Drupal 8 websites for other projects, as volunteer : http://www.fantasybel.net and http://www.mothelune.net
The federation is a national-level organization overseeing all aspects of horse sports in Belgium, and internationally. They provide and manage the tools for both regional leagues, VLP and LEWB. These web applications are used by 80.000 athletes and horse owners.
• Freelance consultant : Hired to put back on track a software refactoring project that was facing major difficulties.
- Various roles as was needed - Business analyst, Change management, Infrastructure audit, Consultant, Project Management.
- Business analysis - audit of the existing apps, definition of the new target. (involves ecommerce, VAT, event booking, sports scorings, results, handicaps, liaison with the international federation, …)
- This was an in-house PHP development based on Symphony framework. We used Agile (Kanban).
- Refactoring of the wole IT infrastructure (servers virtualization, migration, setup of a proper dev/staging/prod process, implementation of devops culture and procedures)
- refactoring of the legacy application to support VAT as the federation moved to a VAT-compliant organization
PFV is a federation of Belgian non profits that use volunteers. The goal of PFV is to promote volunteer work and make sure all the legal and administrative information about volunteering is easily available to everyone interested. Members include red cross, FAPEO parents organisation, scouts, caritas catholicas, …
• Freelance consultant : members management platform and website migration from filemaker pro to a new Drupal-based website and CRM: http://www.levolontariat.be
- Business analysis : audit of the existing apps and infrastructure, assessment of the current and future needs, definition of the target infrastructre and applications
- Creation of a new Drupal 7 Website from scratch, implementation of a classified ads geolocalized section, a private section with shared files and documents for members, and an internal use intranet and CRM (using Redhen CRM on Drupal)
- Migration of the existing filemaker app info and data into the new Drupal website
- training of the team to use Drupal 7
- training of the team to use RedHen CRM
Interface3 is a non profit that teaches technical topics (Systems and network administration, programming, html/css, …) to young women. Their goal is to strengthen female presence and representation in technical fields in the enterprise, which I totally support.
• Linux System administration formal training: Basics of Linux and unix systems, use of the shell, setup and configuration, systems administration.
SMart asbl/vzw is a leading supplier of human resources management services and social administration services which focuses on artistic and intermittent work. Smart recently became the largest cultural European cooperative.
• Business Analysis : I was the link between board of directors and IT
• Business analysis of the various internal processes and customer-facing services
• Implementation of a Drupal 6 intranet from scratch, which quickly became the main in-house communication tool.
• Implementation of various internal applications of the Drupal intranet : assets databases, shared living books, internal employee database with contact info and responsibilities, reporting tools, document sharing spaces, …
• Implementation of CiviCRM, training of the staff to use it, and change management to move toxards a CRM-based workflow internally
• Liaison with external developers as needed for Drupal and CiviCRM customization
• Change management, in-house training
• Implementation of ad-hoc processes, solutions and tools
• Very short term missions (a few days or weeks here and there) for various clients : Event management (mostly meetings and conferences), IT consulting (mostly technical : systems and networks, audit). The bank crisis has made the market very hard for project managers, but this thankfully was a transient state.
Emakina is a full service digital agency based in Brussels, Belgium. They do websites, advertising campaigns, digital communication, e-marketing, and much more.
• Project management for all D'Ieteren projects. D'ieteren was actually a portfolio of clients, comprising Seat, Skoda, Audi, Porsche, VW, Yamaha, and MyWay.
• Interim position while the previous PM was taking a 5 month burn-out leave.
• That client's portfolio was eventually reorganised on my recommendations to spread the load on three different PM's (two senior and one junior) to handle the tremendous workload.
• Next project (banking) got cancelled because of the 2008 financial crisis.
• First exposure to Drupal 6, which looked interesting enough to make me want to study it deeper.
• Volunteer work, event management, market study for my publishing business - Flatlined Games.
• Learning new skills (business analysis, change management, publishing, Marketing)
OLAF is the anti-fraud office of the European commission, based in Brussels. Their duties range from tax evasion investigation, to VAT fraud, to internal affairs investigations at the EU commission, to the protection of EURO money against counterfeiters.
Unisys is a well-known multinational consulting and services company.
• Project Manager (freelance).
• Large IT and Physical security, and ID management project, over several millions Euros overall.
• Publicly tendered project, heavily regulated environment.
• Details of this project are classified (EU Secret). This was a security cleared project.
Sodexo is a worldwide leader in catering and services as well as vouchers and e-vouchers. The Brussels Headquarters had over 600 employees, plus about 6000 workers in kitchens and client premises all over the country.
• Project management (internal IT and infrastructure projects)
• Development of synergies and collaborations with the other corporate entities of the group. (Sodexho pass belgium, Sodexho luxembourg, Sodexho France, ...)
• Management of the IT support team (4p)
• In-house training of the IT staff on a per-need basis
• Sarbanes-Oxley (SOX) IT compliance project.
• Change management project - merging two IT departments (Sodexo and Sodexo Pass).
• Infrastructure project - Doubling the size of the datacenter
• Open-Source migration projects (Oracle => postGreSQL, Windows => Linux, IIS => apache, ... )
• Moving to my new house in Brussels, and some freelance consulting as well.
PrimeUser.Com was a small start-up located in Brussels. They needed a in-house head of IT to set up a future-proof infrastructure for the company.
• Design and implementation of an in-house IT infrastructure that can grow quickly.
• e-commerce platform implementation project. This was the company's online store, and its most important asset - its core business.
Publicis is a full service advertising and digital media company.
• Case study and rationalization of the internal IT infrastructure.
• Recommendation to set up a proper IT department and hire an in-house support technician.
Brussels 2000 was a 1 year fixed-duration federal cultural project running trough the whole of 2000. Its objective was to be an incubator for about 350 non-profits managing 500 cultural projects.
• Phase one : System administrator (Sep 1999 - Mar 2000), various projects, IT management.
• Phase two : IT manager at 'Centre Brussels 2000'. Public exhibitions centre (Mar 2000 - Oct 2000).
• Freelance consultant for small to medium businesses. Very short duration jobs (days to weeks)
• Helping small and medium businesses setting up an online presence. (This was the 'internet boom' period)
• Non-IT freelancing : photography, digital image processing, books translation (English to French, rules manuals for Hexagonal France), organisation of various events with an attendance of 50 to 2000 persons. (staff and facilities management, promo, ...)
CAMI is a well known apple store in Brussels
• Tech team leader
People (1-100) - Projects - IT - Budget - Reporting - Policies - Compliance - Strategy - Security
Infrastructure - development - architecture - Open source - Unix/Linux - Firewalls - System administration (windows/mac/linux/unix) - Network - ERP - CRM - CMS - Drupal - web applications
- Hands-on experience with drupal (6-9) since 2009
- Excellent understanding of the Drupal architecture, database structure, and access control/permissions model.
- Excellent understanding of the Drupal content types, taxonomies and metadata handling abilities.
- Installation from scratch (Web server setup and configuration, Drupal installation, cron/scripts for maintenance, upgrades, reporting using piwik/matomo/google analytics), database and contents backups, caching and performance, roles and permissions, logging, ...
- Setup and configuration of Drupal 6/7/8/9
- Definition of the workflows, content types and fields according to the client's needs
- Assessment of functionalities and modules according to the client's environment, needs, business maturity, and maintenance abilities
- Assessment of the best path for each functionality : use core and views, use existing module, build custom module from scratch, or contribute/fork an existing module.
- Training and support of Drupal users
- Documentation of the system as implemented (and gap analysis with the planned implementation)
- Active for 8 years on the Drupal forums for bug reports and modules improvement ( https://www.drupal.org/user/856350/track )
- Experience with intergrating external applications with Drupal : CiviCRM, RedHen CRM, SMF Forum, PHPBB Forum, ...
Business analysis, Drupal, project management, project office, officer, management, lead, architect, ITIL, Prince 2, Agile, Kanban, Ad Hoc, waterfall, PM, PMO, PMI, infrastructure, linux, open-source, security, identity management, network, IT manager, CIO, compliance, regulation, medior, senior, experienced, pragmatic, available, security cleared, clearance, autonomous.
• I am first and foremost a self-learner. Every day is a learning day.
• Certificate of secondary school (in economics)
• Graduate in Photography (A1, InRaCi school in Forest)
• All of my IT and project management knowledge was self-taught or learned on the field over the years.
French : Native. English : Fluent. Dutch : Good
Editor of Belgo, the magazine of the belgian GO game federation for two years (http://www.gofed.be) (2004-2005).
IT project manager for A.V.A.T.A.R. the national federation of live action role-playing games (http://www.larp.be) (2005-2007)
H.R. manager for A.V.A.T.A.R. the national federation of live action role-playing games (http://www.larp.be) (2007- 2008 )
Event Manager for 'Castel Ludique', a yearly weekend-long boardgaming event with 60-100 participants.
Involved in various non-profits as member and volunteer.
Name : Hanuise, Eric
Born : 19th of april 1969, in Soignies, belgium
Free of military duties, B driving license, single, no kids, Security clearance (EU/NATO/national : secret) can be reactivated on request.
Street address : 39 rue gheude, 1070 Anderlecht
Mobile : 0473.49.35.62
email (preferred) : ehanuise@openpros.be
LinkedIn profile : http://www.linkedin.com/in/erichanuise